When you run Next® as a Service, you are in capable hands. Everything runs with the Microsoft Azure datacenter in Frankfurt, backed up by similar datacenters in the Netherlands and Ireland. Everyday operation of Next® is handled by our own staff and that of our partner IT Relation.
We protect your data with strong encryption in transit and at rest. We enfore authentication and support enterprise SSO using SAML, OAuth, and OIDC.
We run with Microsoft Azure. We backup your data several times each day. And keep the copies offsite and encrypted.
Next® is audited by KPMG and certified to ISAE 3000 and IDW PS880. Microsoft Azure is certified to SOC2, ISO 27001, ISO 27018, and many more.
We are committed to privacy and GDPR. We run everything with European staff. We keep data in Frankfurt and manage the encryption keys ourselves.
Our Support and Consultancy
You know it, and we know it. Our support and consultancy efforts are as important as the software products they compliment – software with knowledge and experience. To deliver these services efficiently and securely is top of mind at Nextway.
We support you efficiently and securely, based on documented best practices. See Company policy: Information security in support and consultancy below.
We are committed to privacy and GDPR. We run everything with European staff and keep data encrypted with own keys inside Europe.
Our Internal Systems and Processes
Some may think that our internal processes are none of your business. We respectfully disagree.
You have every right to expect that Nextway has systems and processes in place, to secure that we deliver quality software and take good care of the data we have on you.
In the cloud and on prem
We run a unified IT infrastructure at IT Relation, in Azure, and with selected Cloud vendors. Multi factor enterprise authentication is in place.
We develop our Next software to the highest standards and complement manual testing with loads of automated tests.
We keep data on our customers, suppliers, and employees. But also on prospects and people who visit our website.
We are totally committed to privacy and GDPR. We minimize the amount of data we keep. And what we do keep, we protect rigorously.
Incidents affecting the security of data
No matter how hard we try, incidents will happen. Besides our ability to avoid incidents, we would like to be measured on our ability to handle these incidents. And on the openness with which we do so.
Report an incident
If you believe that data is at risk, don't hesitate to contact our helpdesk by phone or email. You'll find your local contact information below.