In March 2020, when the corona pandemic hit economies worldwide, the Swiss government rolled out an urgent emergency programme for companies with liquidity issues — known as the COVID-19 credits.
The relief scheme came in record time to rescue businesses in need. With an only 30-minute online application, companies of all types could bag a credit loan of up to CHF 500,000 — in just a short day. Though the number of fraud cases were minimal compared to the number of all payments, dishonest businesses triggered a myriad of legal procedures. The task wasn’t small: to follow up on 10,000 cases in the next 8 years.
The Swiss Loan Guarantee Cooperatives, together with one of the largest law firms in Switzerland, Kellerhals Carrard, had an important job to do. To review the pay-outs, flag potential and actual fraud cases, and report back to the Swiss Government daily.
The caseworker team quickly realized: manual administration won’t be without headaches:
To modernize, Kellerhals Carrard chose Nextway as a digital partner. With only one month delivery time, a fully digitized solution was set in place to handle existing cases and thousands yet to come.
Next® Digital Workplace replaced all existing systems and tools in use. No more CRM. No more Excel sheets. And no more back-and-forth emailing. Every case is handled from Next® Digital Workplace — and only there alone.
All 100 legal professionals have access to the same system, get a structured overview of cases, documents, and even correspondences. From anywhere, and anytime.
With everything digitized, it takes seconds to locate files. Documentation, emails, lawsuits, or internal info — all traced at the push of a button.
The legal team gets automatic emails on new cases, when tasks are delegated, or documents shared with them.
This saves full-time manpower used for manual administration. Makes collaboration easier. And speeds up the processing time of cases, big time.
In Next® Digital Workplace, confidentiality and document permissions are handled to the highest security standards. Only relevant people see relevant cases and files – nothing more.
Activities are all logged to details: who has viewed, edited, or deleted, when, and how. Different revisions can easily be traced back, thus proofing of documents becomes a whole lot easier.
Stats and figures generated in Excel are the thing of the past. In Next® Digital Workplace, real-life data is available at all times. From the status of cases to their geographic distribution, industry classification, potential fraud amounts – and the list goes on. Up to 30 different reporting possibilities available within just a click.
Daily reports towards the Swiss Government are generated and sent automatically each day — and published on https://covid19.easygov.swiss/ for public access.
Already in the first year, the legal team has filed 8,400 cases in Next® Digital Workplace with a total value of CHF 144 million.
With Next® Digital Workplace, Kellerhals Carrard has a modern and future-proof solution in place. A digital assistant, that saves valuable hours for the legal team and cures their admin headaches — now and in the future.
You can save as much as 5% of your total revenue if you digitize the way you handle contracts.
Law companies throughout Europe opt for Next® Digital Workplace.
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+358 50 356 7076
Jørn M. Christensenjmc@nextway.software
+45 26 77 66 40
+49 177 6506222
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