4 things you must do, when robots come knocking on your office door

2/16/2018 You've probably heard all the apocalyptic prophesies: "800,000,000 jobs may be lost in the next 12 years, due to automation"

Once a figure becomes this big — 800,000,000 — it’s really hard to relate to. What the experts are saying is probably true. And rather scary too.
 
But how does it relate to our future? Yours and mine? Our jobs cannot be replaced by a robot — can they?

Not all of them. And not right now. But according to McKinsey Global Institute:

"about 60% of occupations have at least 30% of their activities that are automatable" 

Read the McKinsey report

This could very well be jobs at your company! 

Lessons learned

In addition to the long-term wise words from McKinsey and other highflying experts, we have over the years collected quite a few practical experiences from working with process automation. Below you’ll find four of what I think are the most important:

1. Welcome, embrace, and enjoy
   The potential for those who master automation is phenomenal. Both for the company you serve, and for you as an individual. We have customers in many lines of businesses which have already realized immense benefits.
2. Beware of the Trojans
   When it comes to deploying software robots, the threat of Trojans doesn't come from a wooden horse, or malicious computer code. It comes from the consultants who sometimes succeed in making themselves indispensable.
3. Respect the plumber
   In your building you've water pipes running both cold and warm water. The smartest of butler robots won’t ever replace that. Certain things call for basic infrastructure, others for smart robotic automation.
4. Remember the rest
   For the foreseeable future, only relatively simple processes will be 100% automated. Still it makes good sense to automate 90%. But only if you make sure that you've efficient processes for the remaining 10%.

If any of this makes sense to you — or maybe even more importantly if it doesn’t — read about our customers' experiences with robotic process automation.

Lessons learned from Robotic Process Automation

We'll continue to help our customers reap the benefits of process automation — and keep you up to date with our experiences. At least until we're also replaced by robots.

Kind regards,

Raphael Schlegel
Product Manager and RPA/SPA specialist
+41 78 671 79 03
rsc@multi-support.com