Video: LB Forsikring automates omni-channel communication

6/3/2019 The insurance market is geared towards an omni-channel future. For LB Forsikring, this means even more automation in their handling of communication with customers and partners.

In the insurance business, the future brings even more dialogues. Omni-channel communication with customers, a myriad of third parties, and authorities. All coming from different sources: emails, chats, portal uploads, social media, texts — you name it.

For LB Forsikring, an agile insurance company with 400,000 members, this means even more automation in their handling of correspondences. 

We're proud to be their preferred choice for a third generation digital mailroom solution — a smart and truly efficient add-on to LB Forsikring's new core insurance system, IDIT from Sapiens.

Next Mailroom automates and futureproofs customer and partner dialogues coming from different sources. So insurers can become more efficient, improve their communication with customers, and allow faster time to market for new products.

Click here to read more about Next Mailroom.