12/22/2020 To the responsible for data processing agreements
As EU has not yet approved the UK as a secure third country with regards to processing of personal data, Nextway Software UK is temporarily suspended as a sub-processor for Nextway.
If the approval comes within the first six months of 2021, Nextway Software UK will be reinstated on the previous conditions. If such an approval does not come, we will incorporate the European Commission's approved clauses as an appropriate safeguard for the transfer of personal data to the UK.
As we are moving our helpdesk issue tracking system (TOPdesk) into the cloud, we are adding the vendor to our list of approved sub-processors.
New data processor:
TOPdesk Danmark A/S
Borupvang 3, 2
Services: Hosting helpdesk issue tracking system
Place of processing: The above location in Denmark, plus datacenter, security monitoring, and support from the Netherlands.
TOPdesk is not authorized to transfer data to third countries without explicit instructions.
In case you have any objections to these changes, please send them by email to firstname.lastname@example.org with the topic ‘Objections’.