Like it or not. Emails are an important part of your business. We've heard for years that the email is dead, yet the average office worker handles 125 emails each day. Know the headaches of business emails and their cure by viewing the video or scroll down to read more.
In a typical working day you accept orders from customers, confirm prices, place orders with suppliers, adjust specs, change delivery time and location. And an email in your mailbox is the only record of proof.
With business emails sitting in personal inboxes, it is impossible for colleagues to deal with matters at hand. "I'm afraid she is not at the office today, so I can't really help you" – is a classic.
When someone leaves the company, everything is gone. No one can prove that your client actually did accept that two-week delay.
When you integrate with customers and suppliers using email, you have supplier invoices, online orders, claims, warehouse returns, or product certificates arrive by email for processing. Transforming these emails into business transaction data securely, efficiently and with the needed reliability is a challenge by any standard.
In some countries legislation requires you to log and keep copies of all your emails. Required by law in some countries. A requirement by standards such as Sarbanes-Oxley. And simply very comforting insurance to have should you ever end up in court. Securing that you possess a copy of any email sent, or received. It’s not simply a question of backup procedures. Especially with email privacy laws in mind.
Tame your rogue business emails for secure knowledge-sharing, transaction efficiency, and bulletproof compliance with Next®. The smart process applications that boost corporate efficiency, scalability, and the personal joy of work.